Chris — Coaching Program
From 27% to 88% close rate in a month
The Backstory
Chris was already running a very successful coaching program and wanted to grow his team and get the business ready for a Closer to come in. But the sales process was geared more towards his style — like most founder-led sales — and the previous month had landed a 27% close rate.
How We Helped
We started by reviewing the full client journey, from the moment a lead engaged with the appointment setters all the way through onboarding. Then we dove into sales-call reviews, hunting for common objections and the small moments that create buyer resistance — things most owners can't see because they're too close to the business.
The Outcome
Once everything was researched and categorised, we scripted the right questions, the right flow, and the reasoning behind each one. The script was tested and refined over a month — and within the first month of implementation, close rate jumped to 88%.